Frequently Asked Questions about the App

Frequently Asked Questions about the App

Users earn perks for every day the OneMeasure Perks application is on an active smartphone that is used for normal, daily wireless activities, and as long as all required permissions have been fully granted. Users can also earn additional perks by taking surveys through the app, by using the Revu offer wall, and, when this promotion is active, by referring friends and family.

Perks are credited on a daily basis as long as the application is on a smartphone that is used for daily activities and has internet connectivity. If a user’s smartphone is unable to connect online for a lengthy period of time (maybe it’s turned off or in airplane mode or something similar) then perks may not accumulate until a data connection can be reestablished.

Please note, at times it can take 24-48 hours before daily perks are accrued in a user’s wallet.

UK Users: Perks are measured in British Pounds. Users earn £0.16 in perks per day for simply keeping the OneMeasure Perks application on their active smartphone.

US Users: 1,000 perks equals $1.00. Users earn 160 perks (equal to $0.16) per day for simply keeping the OneMeasure Perks application on their active smartphone.

Users can redeem perks for a gift card of their choice whenever they want (unless otherwise specified) after they’ve accrued a certain level of perks in their wallet.

Please note some gift card options will have a higher payout minimum than others, and will not show as a gift card option unless the user has the minimum amount of perks; Perks cannot be exchanged for cash.

UK Users: Once a user has reached £5.00 in perks in their wallet they have the option to redeem perks for a gift card of their choice. To do so simply go to the Rewards tab, select Redeem, and then choose your gift card from the drop down menu. Click on Redeem Transactions to see your redemption history.

Please Note: Any gift cards issued before May 19, 2023 will not be in a user’s redemption history. 

US Users: Once a user has reached 5,000 perks in their wallet (equal to $5.00), they have the option to redeem perks for a gift card of their choice. To do so simply go to the Rewards tab, select Redeem, and then choose your gift card from the drop down menu. Click on Redeem Transactions to see your redemption history.

UK Users: Yes, users are required to have a minimum of £5.00 in perks in their wallet in order to redeem a gift card. Some gift card options may require a higher payout than £5.00 (this is determined by the retailer offering the gift card); so if you don’t see a certain gift card in the drop down list, then it may be because you don’t have enough in your wallet for that particular gift card.

US Users: Yes, users are required to have a minimum of 5,000perks (equal to $5.00) in their wallet in order to redeem a gift card. Some gift card options may require a higher payout than $5.00 (this is determined by the retailer offering the gift card); so if you don’t see a certain gift card in the drop down list, then it may be because you don’t have enough in your wallet

UK Users: Yes, users can redeem up to £50.00 in perks daily.

US Users: Yes, users can redeem up to 50,000 perks (equal to $50.00) in perks daily.

There are lots of gift cards for users to choose from when redeeming perks within the app. To see what’s available go to the Reward tab, and select the drop down menu. Be sure to check this tab regularly because we are often adding new gift cards!

Initially, there will be a few surveys available per quarter but this is expected to increase over the next few months.

Surveys are important to us, and we believe your opinion matters – so users can earn additional perks by taking available surveys in the app. Just visit the Earn More tab in the app to see what surveys are available and how many perks they are worth. We are also partnering with third parties like Revu to enable additional survey opportunities – just go to Earn More and click on the Revu button to see what surveys are available.

OneMeasure Perks is not yet available for iOS but we are working on an iOS app for a future release.

OneMeasure Perks is currently available for users in the UK and US; meaning that UK users can only earn perks while in the UK and US users can only earn perks while in the US.

OneMeasure Perks is NOT a VPN and therefore does NOT impact your ability to participate in other surveys.

To earn perks daily, the following permissions must be enabled in the app: Allow Usage Data Access, Allow Location Permissions, and Allow Phone Permissions.

If you need help with turning on permissions or want to know why we ask for certain permission click here.

Please reach out to OneMeasure@gwsolutions.com with any support questions.

Troubleshooting

Below are a few tips and trips for fixing certain app issues:

  • Error Messages – If you are experiencing any type of error message in the app, please visit the Google Play Store and make sure your app is updated to the latest version. This should do the trick but if your issue is still not resolved please reach out to customer support.
  • Friends & Family Referral Missing – If you believe you are missing a friends & family referral perks bonus please double check with the person(s) you have referred and ensure they have successfully downloaded the app from your specific referral link, accepted all required permissions, and have the app running on their mobile device.
  • Revu Offers Missing – If you have successfully completed a Revu survey or offer through, it can take up to 4 weeks for Revu to process and send us acknowledgment (i.e, it may take up to four weeks before the corresponding perks are added to your account).
Perks are credited every 24 hours as long as the application is on a smartphone that is used for daily activities and has internet connectivity. If a user’s smartphone is unable to connect because it’s turned off or in airplane mode for a lengthy period of time then perks may not accumulate until a data connection can be reestablished.
Perks are measured in British Pounds. Users earn £0.16 in perks per day for simply keeping the OneMeasure Perks application on their active smartphone; users can also earn £0.50-3.00 in perks per survey completed.
Users can redeem (exchange) their perks for a gift card once they’ve reached a certain level of perks.
At the end of every month users with perks at or exceeding £5.00 will automatically be issued a gift card from a retailer that users choose in the app. Please note some gift cards may have minimums that require you to accumulate more than £5.00 in perks in order to convert.
Electronic gift cards will be sent to the email address registered with the app.
Yes, users need a minimum of £5.00 in perks in their wallet in order to redeem a gift cart.
Currently there are more than 17 gift card options provided for users to choose from when redeeming perks within the app. To find the variety of gift card options go to the Reward tab in the app. Be sure to also keep an eye out for additional gift card options coming in the future!

Initially, there will be a few surveys available per quarter but this is expected to increase over the next few months.

Surveys will be focused on user’s expectations and usage of communication services, mobile phones and home internet; survey topics will be expanded in the coming months.
OneMeasure Perks is expected to be available for Apple iPhone in the first half of 2023.
At this time, we’re only available for use in the U.K. Meaning that you can only earn perks while in the U.K.
OneMeasure Perks is expected to launch in the US during the first half of 2023.
OneMeasure Perks is NOT a VPN and therefore does NOT impact your ability to participate in other surveys.
If your smartphone is running on Android 12 or higher, you may have noticed there are two location permission options: ‘Fine Location Permissions’ and ‘Course Location Permissions’. OneMeasure Perks requires users to enable the ‘Fine Location Permissions’ to successfully run in the background on user’s smartphones.
Please reach out to OneMeasure@gwsolutions.com with any support questions.

Got questions? Contact us at onemeasure@gwsolutions.com